Should you believe everything you hear?

Steve Folsom of Archadeck of Kansas City

Steve Folsom of Archadeck of Kansas City

You’ve probably heard the old saying ” believe half of what you see and none of what you hear”. These words may ring true today more than ever. With the internet, smart phones and all the advanced technology of today we are all receiving information on the “best this” and “worst that”. In this world of information overload, how do you know what information you find online is trustworthy and what information is not?

Whether you’re looking for a contractor or a consumer product, one rule of thumb is a company whose brand name means something in the offline world will most certainly have the same standards in their online world or their online presence. Two referral sources do stand out a little when looking for integrity and reliability when choosing a contractor or even a maid to clean your home. These two forces are the BBB (Better Business Bureau) and Angie’s List.

kansascity_ceilings-071

Beautiful quality and craftsmanship in every inch of this porch ceiling by Archadeck of Kansas City

Both the BBB and Angie’s list strive to provide reliable information from a recognized brand that represents integrity. Both sites give us the ability to research in earnest and unbiased terms the quality of work and service of a prospective company. These two companies work in much the same manner by using information provided by the consumer to allow prospective clients to make informed decisions through the feedback and grading systems of each to find the best company or business to suit their needs.

Deck builder kansas city

Ipe deck in Lenexa, KS

Let’s say for example you are looking for a painter to paint your home. Angie’s list is set up to be consumer friendly. For a nominal yearly fee, you as a consumer would have access to all the painters in your area that are on Angie’s list. A business cannot pay to be on Angie’s list. Businesses register on the list for free and consumer’s submit reports and reviews of their experiences with each business. This method gives the consumer a “hands-on”  experience summary of  other consumers which have dealt with that  business. This information can help you decide based on what you learn about the business you are considering on Angie’s list. The  list reports the honest truth based on what consumers have to say.

Unique Fan-Shaped Pergola

Unique Fan-Shaped Pergola by Archadeck of Kansas City

The BBB also uses positive and negative feedback from consumers to grade each company. Currently businesses are graded using an A+ through an F letter grade, which replaces their previous satisfactory or unsatisfactory ratings system. BBB accreditation is an honor earned by businesses and charities. They use a formula of 8 principles that summarize elements to create and maintain trust in business. They are build trust, advertise honestly, tell the truth, be transparent, honor promises, be responsive, safeguard privacy and embody integrity. If a business or charity has been accredited by the Better Business Bureau then it has met their strict accreditation standards.

Both entities are a helpful and trustworthy resource when consumers are looking for help in choosing a company to do business with. These two resources have a wide following and a wonderful reputation in upholding good business practices and helping consumers. The BBB was established in 1912. Angie’s list was founded in 1995, and yes their is a real Angie, she founded the list in 95′ with 1,000 members in Columbus, OH and the list has grown from there.

Archadeck of Kansas City is a proud member of both the Better Business Bureau and are on  Angie’s list. With the Better Business Bureau, we enjoy an A+ rating. With Angie’s List, we have been awarded the recognition of being in the top 5% of their contractors for the last 3 years.

as a superior service award company. Our experience with both companies has been wonderful. We highly recommend our prospective clients to use these sites as useful tools to help make an informed decision. Contact us today to learn more about us and how we may build an outdoor structure to transform your backyard. Kansas – (913) 851-3325 (DECK)
Missouri – (816) 228-3325 (DECK)
kansascity@archadeck.net